tag:blogger.com,1999:blog-3492275569757523850.post2992423685533100742..comments2011-11-30T08:51:26.570-08:00DredLaw.comhttp://www.blogger.com/profile/03549135646688424381noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3492275569757523850.post-36494563822454753622011-11-30T08:51:26.570-08:002011-11-30T08:51:26.570-08:00Dan, Thanks for your comment and yes, compliance audits will be important for any company switching over. As to whether changing to a different technology matters? I think you are not seeing the shift. Many people no longer send an email joke to all their friends, they simply post it to Facebook. Why deal with email, cc's, etc., when your whole team can see your comments or edits posted on a project site? IMHO, these new communication avenues will grow in use and email will decline.DredLaw.comhttp://www.blogger.com/profile/03549135646688424381noreply@blogger.comtag:blogger.com,1999:blog-3492275569757523850.post-44242202301596662882011-11-30T08:09:17.955-08:002011-11-30T08:09:17.955-08:00This is more than just a technological shift, but also a cultural one as well. People will still get around the policy by sending e-mails to personal accounts such as gmail. I don't think the answer to the problem is changing the way one communicates by moving to different technology. We still have the question of which IM's are record's and how long do we perserve the conversation. I believe that the implementation and enforcement of sound information governance and data retention policies along with compliance audits for adherence is a step in the right direction.Dan Loperhttp://www.blogger.com/profile/15925563530660706274noreply@blogger.com